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Front office: procedures,social skills,yield and management.

Abbott,Peter. 2011

Front office: procedures,social skills,yield and management. Peter Abbott - 2nd ed - London: Routledge, 2011. - 211p;ill includes index 25cm

ISBN: 0750642300

Subjects--Topical Terms:
Hotel front desk personnel,
Hotel management.

LC Class. No.: TX 911.3 .A23 2011

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