Library conversations :

Radford, Marie L.,

Library conversations : reclaiming interpersonal communication theory for understanding professional encounters / Marie L. Radford and Gary P. Radford. - xiv, 168 pages : illustrations ; 23 cm

Includes bibliographical references and index.

Interpersonal communication as practical wisdom : reclaiming Aristotle's Nicomachean ethics for the professional sphere -- Interpersonal communication as civil communication : reclaiming John Locke's An essay concerning human understanding -- A relational view of interpersonal communication : reclaiming Ruesch and Bateson's Communication: the social matrix of psychiatry -- An interactional view of interpersonal communication : reclaiming Watzlawick, Beavin, and Jackson's Pragmatics of human communication -- Interpersonal communication as face-work within reference encounters reclaiming Erving Goffman's On face-work -- A relational model of interpersonal communication for face-to-face and virtual communication in reference encounters -- What did we learn?.

9780838914847 (paper : alk. paper)

2016021764


Communication in library science.
Interpersonal communication.
Librarians--Professional relationships.
Reference services (Libraries)

Z665 / .R25 2017

020.1/4
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