Services Marketing:
Verma, Harsh 2008
Services Marketing: text and cases Harsh Verma - New Delhi: Dorling Kindersley Ltd, 2008. - xiii, 470p. Includes index.
9788177586732
Service industries -- Marketing
Customer service
HD 9980.5 .V4 2008
Services Marketing: text and cases Harsh Verma - New Delhi: Dorling Kindersley Ltd, 2008. - xiii, 470p. Includes index.
9788177586732
Service industries -- Marketing
Customer service
HD 9980.5 .V4 2008