Quality management :
Goetsch, David L. 2003
Quality management : introduction to total quality management for production, processing, and services David L. Goetsch and Stanley B. Davis. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, ©2003. - xviii, 858 pages : illustrations ; 25 cm Includes bibliographical references and index
0130933872
Total quality management
HD 62.15 .G64 2003
Quality management : introduction to total quality management for production, processing, and services David L. Goetsch and Stanley B. Davis. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, ©2003. - xviii, 858 pages : illustrations ; 25 cm Includes bibliographical references and index
0130933872
Total quality management
HD 62.15 .G64 2003