Customer Service (Record no. 12834)

000 -LEADER
fixed length control field 00443nam a22001337a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160808b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780073397115
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5 .L83 2012
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lucas, Robert W.
Dates associated with a name 2012
245 ## - TITLE STATEMENT
Title Customer Service
Remainder of title Skills for Success
Statement of responsibility, etc. Robert W. Lucas
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Mc Graw-Hill
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent xiii,394p.:ill
Other physical details Includes index
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Hard Covered Materials
Classification part HF 5415.5 .L83 2012
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          MACHAKOS UNIVERSITY LIBRARY MACHAKOS UNIVERSITY LIBRARY 08/08/2016 Donation(BFA)   HF 5415.5 .L83 2012 22914 08/08/2016 08/08/2016 Hard Covered Materials
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