Managing the unexpected : assuring high performance in an age of complexity / Karl E. Weick, Kathleen M. Sutcliffe.

By: Weick, Karl EContributor(s): Sutcliffe, Kathleen M, 1950-Material type: TextTextSeries: University of Michigan Business School management seriesPublication details: San Francisco : Jossey-Bass, c2001Edition: 1st edDescription: xvi, 200 p. ; 24 cmISBN: 0787956279 (alk. paper)Subject(s): Crisis management | Leadership | Industrial managementLOC classification: HD49 .W45 2001Online resources: Contributor biographical information | Publisher description | Table of contents only
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Includes bibliographical references (p. 175-189) and index.

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