@book{12684,
	author = {Butler, David,},
	title = {Enterprise planning and development :},
	publisher = {Elsevier/Butterworth-Heinemann,},
	year = {2006.},
	address = {Amsterdam ;},
	url = {http://www.loc.gov/catdir/enhancements/fy0702/2006929582-d.html}
}