TY  - BOOK
AU  - Schmenner,Roger W.
TI  - Plant and service tours in operations management
SN  - 0024068314
AV  - T 48.5 .S36 1994 
PY  - 1994///
CY  - Newyork
PB  - Macmillan.
KW  - Industrial tours
KW  - SErvice industries-management
ER  -