TY  - BOOK
AU  - C Byham, William 
AU  - Jeff Cox
TI  - HeroZ : : Empower yourself, your coworkers, your company 
SN  - 9780449909584
AV  - HF5548.8  .B941994
PY  - 1994///, 1995
CY  - New York
PB  - Fawcett Columbine Book, 
KW  - Psychology, Industrial.
KW  - Interpersonal relations.
KW  - Labor productivity.
N1  - Include Bibliographic references
ER  -