01902cam a2200325 i 4500 29395 29395 17521826 20190227114740.0 121107s2013 enka b 001 0 eng 2012032194 9780415632539 (hbk : alk. paper) 9780415632546 (pbk : alk. paper) DLC eng DLC rda DLC pcc TX911.3.B64 2013 Boella, M. J. (Michael John) Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner. Ninth edition. xv, 331p. : ill. ; 26 cm. Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics. Hospitality industry Personnel management. Goss-Turner, Steven. 7 cbc orignew 1 ecip 20 y-gencatlg lcc BOOKS TX911.3.B64 2013 3 0 0 lcc 0 0 MUC MUC GEN 2017-12-05 purchase-Textbook Centre 6750.00 4 TX911.3.B64 2013 37713 2026-03-27 00:00:00 2026-03-12 2017-12-05 BOOKS 0 0 lcc 0 0 MUC MUC GEN 2017-12-05 purchase-Textbook Centre 6750.00 4 TX911.3.B64 2013 37714 2019-12-05 00:00:00 2019-11-12 2017-12-05 BOOKS 0 0 lcc 0 0 MUC MUC GEN 2017-12-05 purchase-Textbook Centre 6750.00 3 TX911.3.B64 2013 37715 2019-10-04 00:00:00 2019-09-27 2017-12-05 BOOKS