TY - BOOK AU - Mitaki Moraa Carol TI - Factors affecting implementation of ISO 9001:2008 Quality Management system in Hospitals: Case of the mater hospital Nairobi AV - TS156.6 .M58 2011 PY - 2011/// CY - Nairobi PB - Carol Moraa KW - Quality Management system KW - ISO 9001:2008 implementation KW - Hospitals KW - Mater hospital Nairobi ER -