TY  - BOOK
AU  - Lannon, John M.
AU  -  Klepp, Don.
TI  - Technical communication
SN  - 9780321498335
AV  - T 11.L36 2009 
PY  - 2009///
CY  - Toronto
PB  - Longman
KW  - Technical writing
KW  - Communication of technical information
ER  -