TY  - BOOK
AU  - Means, Tom.
TI  - Business communication
SN  - 0538436824
AV  - HF 5718.3 .M43 2004 
PY  - 2004///
CY  - Mason, OH : 
PB  - Thomson South-Western
KW  - Business communication
KW  - Business writing.
N1  - Includes index
ER  -