TY  - BOOK
AU  - Osnorn, Suzanne
AU  - Motley, Micheal T.
TI  - Improving communication
SN  - 0395632064
AV  - P 90 .O83 1999 
PY  - 1999///
CY  - Boston
PB  - Houghton Mifflin Co
KW  - Communication
ER  -