TY - BOOK AU - West,Richard L. AU - Turner,Lynn H. TI - IPC SN - 9780495914549 AV - BF637.C45 W47 2012 U1 - 153.6 23 PY - 2012/// CY - Boston, MA PB - Wadsworth, Cengage Learning KW - Interpersonal communication N1 - Includes bibliographical references (p. 247-257) and index UR - http://www.loc.gov/catdir/enhancements/fy1212/2010934157-d.html UR - http://www.loc.gov/catdir/enhancements/fy1212/2010934157-t.html UR - http://www.loc.gov/catdir/enhancements/fy1303/2010934157-b.html ER -