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21.

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Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience/ Robert C. Ford, Michael C. Sturman & Cherrill P. Heaton. by

Ford, Robert C
Sturman, Michael C
Heaton, Cherrill P

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Spain: Delmar Cengage Learning, 2012

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TX 911.3 .M27F67 2012.

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22.

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The theory of Catering / by

Kinton, Ronald
Ceserani, Victor

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London: Hodder & Stoughtons, 2008

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (5)Call number: TX 911.5 .K53 1992, ...

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23.

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Organizational Behavior for the Hospitality Industry / Florence Berger & Judi Brownnell. by

Berger, Florence
Brownell, Judi

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA: Pearson prentice hall, 2009

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TX 911.3 .M27B4 2009.

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24.

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Operations Management in Context / Frank Rowbotham, Les Gallowey and Masaaoud Azhashemi. by

Rowbotham, Frank, 2007
Galloway, Les
Azhashem, Masoud

Edition: 2nd Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: UK : Buterworth-Heinemann, 2007

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .R69 2007.

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25.

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Production & Operations Management. Alan Muhlemann, John Oakland & Keith Lockyer. by

Muhlemann, Alan
Oakland, John
Lockyer, Keith

Edition: 6th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: England: Pearson Prentice hall, 1992

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .R69 2007.

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26.

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Operations Management : Theory and Practice / B. Mahadevan. by

Mahadevan, B, 2010

Series: Operations Management

Edition: 2rd Edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: India : Pearson, 2010

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .M137 2010.

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27.

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Production and Operations Management. Kanishka Bedi by

Bedi, Kanishka

Series: Production and Operations Management

Edition: 2nd Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: India Oxford University Press 2007

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .B43 2007.

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28.

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Operations Management/ Nigel Slack. by

Slack, Nigel...(et al.), 2010

Edition: 6th Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: England : Pearson Education, 2010

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .S562 2010.

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29.

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Principles of Operations Management. Mike Harrison. by

Harrison, Mike

Series: Principles of Operations Management

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Great Britain Pitman Publishing. 1996

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .H37 1996.

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30.

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Operations Management / Nigel Slack ...[et al.] by

Slack, Nigel...(et al.), 1995

Series: Operations Management

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Great Britain : Pitman Publishing, 1995

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .S53 1995.

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31.

Production and Operations Management. Manufacturing and Nonmanufacturing. James B. Dilworth by

Dilworth, James, B

Series: Production and Operations Management

Edition: 3rd Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA Random House. 1986

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (4)Call number: TS 155 .D545 1986, ...

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32.

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Manufacturing strategy : Text and Cases / by

Hill, Terry

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA: IRWIN, 1989

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .H46 1989.

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33.

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Enerprise Resource Planning. Concepts and Practice. Vinod Kumar Garg & N. K Venkitakrishnan. by

Garg, Vinod, Kumar & Venkitakrishnan, N ,K

Series: Enerprise Resource Planning

Edition: 2rd Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi Prentice Hall of India 2003

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .G37 2003.

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34.

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Fundamentals of Production and Operations Management. KIM by

Kenya Institute of Management

Series: Fundamentals of Production and Operations Management

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Nairobi Macmillan 2009

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .K46 2009.

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35.

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Time Based Manufacturing. Joseph A. Bockerstette & Richard L. Shell by

Bockerstette, Joseph, A & Shell, Richard, L

Series: Time Based Manufacturing

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA McGraw-Hill 1993

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .B55 1993.

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36.

Strategic Operations Management. Steve Brown. by

Brown, Steve...(et al.)

Series: Strategic Operations Management

Edition: 2nd Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: UK Butterworth-Heinemann 2005

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: TS 155 .B76 2005.

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37.

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Production and Operations Management. Manufacturing and services. Richard B. Chase & Nicholas J. Aquilano. by

Chase, Richard, B & Aquilano, Nicholas, J

Series: Production and Operations Management

Edition: 7th Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA Irwin 1995

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (2)Call number: TS 155 .C424 1995, ...

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38.

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Project Management/ Dennis Lock. by

Lock, Dennis, 2008

Series: Project Management

Edition: 9th Edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: England: Gower Publishing, 2008

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: T 56.8 .L6 2008.

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39.

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Information Technology for Management; Transforming Organsations in the Digital Economy / Efraim Turban. by

Turban, Efraim...(et al.), 2003

Series: Information Technology for Management

Edition: 4th Edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Asia : John Wiley & Sons, 2003

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (2)Call number: T 58.6 .T765 2003, ...

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40.

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Project Management,Planning and Control / Albert Lester. by

Lester, Albert, 2007

Series: Project Management,Planning and Control

Edition: 5th Edition

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Great Britain : Butterworth-Heinemann, 2007

Availability: Items available for loan: MACHAKOS UNIVERSITY LIBRARY (1)Call number: T 58.8 .L47 2007.

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