000 00702nam a2200181 4500
008 150904b xxu||||| |||| 00| 0 eng d
020 _a0787956767
050 _aK 2390 .K38 2001
100 _aKatsh, Ethan
_d2001
245 _aOnline dispute resolution :
_bresolving conflicts in cyberspace
_cM Ethan Katsh and Janet Rifkin
260 _aSan Francisco :
_bJossey-Bass,
_c©2001.
300 _axiv, 226 pages : illustrations ; 24 cm
_bIncludes bibliographical references and index
650 _aDispute resolution (Law) -- Automation
650 _aMediation -- Automation
650 _aOmbudspersons -- Automation
700 _aRifkin, Janet
942 _2lcc
_cBOOKS
_hK 2390 .K38 2001
999 _c4581
_d4581