Raving fans : (Record no. 17519)
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000 -LEADER | |
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fixed length control field | 01124cam a2200277 a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 920804s1993 nyu 000 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0688123163 |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .B528 1993 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Blanchard, Kenneth H. |
245 10 - TITLE STATEMENT | |
Title | Raving fans : |
Remainder of title | a revolutionary approach to customer service / |
Statement of responsibility, etc. | Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay. |
250 ## - EDITION STATEMENT | |
Edition statement | 1st ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New York : |
Name of publisher, distributor, etc. | Morrow, |
Date of publication, distribution, etc. | c1993. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xii, 137 p. ; |
Dimensions | 22 cm. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bowles, Sheldon M. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Hard Covered Materials |
Classification part | HF5415.5 .B528 1993 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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MACHAKOS UNIVERSITY LIBRARY | MACHAKOS UNIVERSITY LIBRARY | Technical section | 28/11/2016 | Donation(BFA) | HF5415.5 .B528 1993 | 28108 | 10/07/2018 | 28/11/2016 | Hard Covered Materials |