Factors affecting the customer satisfaction in public organization : A case study of the Kenya power and lighting company limited (KPLC) /
Material type:
TextPublication details: Kenya : John Mwangi, 2012Description: xii,43 p. : ill. ; 28cmSubject(s): -- Customer satisfaction -- KPLC -- Kenya | Customer CareLOC classification: HG 3432 | .A6M85 2012
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Thesis And Dissertation
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MACHAKOS UNIVERSITY LIBRARY Africana | HG 3432 .A6M85 2012 (Browse shelf (Opens below)) | Not for loan | TD27 |
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