Services Marketing: text and cases Harsh Verma

By: Verma, Harsh, 2008Material type: TextTextPublication details: New Delhi: Dorling Kindersley Ltd, 2008Description: xiii, 470p. Includes indexISBN: 9788177586732Subject(s): Service industries -- Marketing | Customer serviceLOC classification: HD 9980.5 .V4 2008
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Hard Covered Materials Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY
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