Factors affecting the customer satisfaction in public organization : A case study of the Kenya power and lighting company limited (KPLC) /

By: Muli Mwangangi JohnMaterial type: TextTextPublication details: Kenya : John Mwangi, 2012Description: xii,43 p. : ill. ; 28cmSubject(s): -- Customer satisfaction -- KPLC -- Kenya | Customer CareLOC classification: HG 3432 | .A6M85 2012
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Item type Current library Call number Status Date due Barcode
Thesis And Dissertation Thesis And Dissertation MACHAKOS UNIVERSITY LIBRARY
Africana 		HG 3432 .A6M85 2012 (Browse shelf (Opens below)) Not for loan TD27

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