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Human resource management in the hospitality industry : an introductory guide / Michael J. Boella and Steven Goss-Turner.

By: Contributor(s): Material type: TextEdition: Ninth editionDescription: xv, 331p. : ill. ; 26 cmISBN:
  • 9780415632539 (hbk : alk. paper)
  • 9780415632546 (pbk : alk. paper)
Subject(s): LOC classification:
  • TX911.3.B64 2013
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY Open shelf TX911.3.B64 2013 (Browse shelf) Available 37713
Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY Open shelf TX911.3.B64 2013 (Browse shelf) Available 37714
Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY Open shelf TX911.3.B64 2013 (Browse shelf) Available 37715

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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