Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

By: Blanchard, Kenneth HContributor(s): Bowles, Sheldon MMaterial type: TextTextPublication details: New York : Morrow, c1993Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN: 0688123163 Subject(s): Customer servicesLOC classification: HF5415.5 | .B528 1993
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Hard Covered Materials Hard Covered Materials MACHAKOS UNIVERSITY LIBRARY
Technical section 		HF5415.5 .B528 1993 (Browse shelf (Opens below)) Available 28108
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HF5415.32 B336 2014 CB5 / HF5415.33.U6H38 1997 Consumer behavior : HF 5415.35 .S65 2003 Marketing : HF5415.5 .B528 1993 Raving fans : HF5415.5 .K56 2003 Customer relationship management : HF 5415.7 .D38 2013 International Logistics: HF 5429 .B4 2004 Retail Management:

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