Your search returned 11 results.

Sercices marketing : concepts & practices Ramneek Kapoor, Justin Paul & Biplab Halder

by Kapoo, Ramneek, 2011 | Paul, Justin | Halder Biplab.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: The McGraw Hill Education Private Limited, 2011Availability: Items available for loan: 1 Call number: HD 9980.5 .K3 2011.

Plant and service tours in operations management/ Roger W. Schemenner.

by Schmenner,Roger W, 1994.

Edition: fourth edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Newyork: Macmillan. 1994Availability: Items available for loan: 1 Call number: T 48.5 .S36 1994.

Services Marketing: text and cases Harsh Verma

by Verma, Harsh, 2008.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Dorling Kindersley Ltd, 2008Availability: Items available for loan: 2 Call number: HD 9980.5 .V4 2008, ...

Services marketing : managing the service value chain / Manfred Bruhn and Dominik Georgi.

by Bruhn, Manfred | Georgi, Dominck.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ; New York : Financial Times/Prentice Hall, 2006Availability: Items available for loan: 1 Call number: HD9980.5.B78 2006.

Service operations management : improving service delivery / Robert Johnston and Graham Clark.

by Johnston, Robert, 1953- | Clark, Graham, 1949-.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008Online access: Table of contents only Availability: Items available for loan: 1 Call number: HD 9980.5 .J6 2008.

Total global strategy II : updated for the internet and service era / George S. Yip.

by Yip, George S.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003Other title: Total global strategy 2 | Total global strategy two.Availability: Items available for loan: 1 Call number: HD62.4.Y565 2003.

Service management : operations, strategy, and information technology/ James A. Fitzsimmons and Mona J. Fitzsimmons

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Mc Graw Hill Irwin, 2014Availability: Items available for loan: 1 Call number: HD 9980.5 .F549 2011.

Total global strategy II : updated for the internet and service era / George S. Yip.

by Yip, George S.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003Other title: Total global strategy 2 | Total global strategy two.Availability: No items available.

Total global strategy II : updated for the internet and service era / George S. Yip.

by Yip, George S.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003Other title: Total global strategy 2 | Total global strategy two.Availability: Items available for loan: 1 Call number: HD 62.4 .Y565 2005.

Essentials of services marketing: Concepts, strategies and cases/ K. Douglas Hoffman, John E.G. Bateson.

by Hoffman, Douglas K, 2001 | Bateson, John E.G.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: USA: South western/ thomson learning, 2001Availability: Items available for loan: 1 Call number: HD 9980.5 .H64 2001.

Seervice Management: Operation, Strategy, Information Technology / James A. Fitzsimmons, Mona J. Fitzsimmons

by Fitzsimmons, James A, 2008 | Mona J. Fitzsimmons.

Edition: 6th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston: McGraw Hill, 2008Availability: Items available for loan: 1 Call number: HD 9980.5 .F58 2008.

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